We believe collecting is about more than ownership. It’s about building skills, sharing stories, discovering new interests, and connecting with a community that shares your passion.
Have a question?
Check out the most common questions our customers asked. Still have questions? Contact our customer support.
Do you ship overseas?
No we only ship within the contigious 48 states.
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
How long will it take to get my orders?
It depends on where you are. Orders handling ranges from 1-5 business days. We ship USPS Ground Advantage that could take from 1-5 Business days depending on where you live.
Do we buy?
Absolutely! We’re always interested in adding cool items to Sky’s Cache. Bring your collection by the store or contact us to see if we’re currently buying. We purchase select vintage toys, collectibles, Gunpla/model kits, and Gunpla backlogs, from individual items to larger collections.
All purchases are based on condition, current demand, and what we currently need for the store.
** Valid photo ID and contact information are required for all purchases and trades.
Do we trade?
Yes! We’re happy to consider trades for items we’re currently interested in buying. Trades must be completed during the same visit—we do not issue store credit for future purchases.
If the value of your trade exceeds the value of the items you’re purchasing, we can pay the remaining difference in cash. All trades are based on condition, demand, and our current inventory needs.
All trades are final and cannot be returned or exchanged.
** Valid photo ID and contact information are required for all purchases and trades.
What is your return policy?
All new products purchased through our website or in-store may be returned within 14 days of purchase for a full refund, less shipping costs, no questions asked.
Used and vintage items are sold as-is. If you have a serious concern with a vintage, used, or opened-box item, please contact us directly so we can review the situation and discuss your options.
*Blind Items are non-refundable unless defective and can be exchanged.
Got another question?
You can contact us through our contact page! We will be happy to assist you.